Last updated: October 6, 2026
Free US shipping
Shipping is free on every order to a United States address. There's no minimum order.
Where we ship
We currently ship within the United States only. Delivery to Alaska, Hawaii, Puerto Rico and other US territories may take longer. If we can't deliver to your address, including some APO/FPO addresses, we'll contact you and refund your order in full.
Processing time
Orders are processed and packed within 1–3 business days, Monday to Friday, excluding US holidays. Weekend and holiday orders start processing the next business day.
Delivery time
After your order ships, delivery usually takes 7–12 business days. Delivery times are estimates, not guarantees. Carrier delays, weather and holiday volume can add a few days.
Holiday orders
Order by December 5 for the best chance of delivery before Christmas.
Tracking
You'll get an email with a tracking link when your order ships. Tracking can take 24–48 hours to show its first update.
Multiple items
Orders with more than one massager may arrive in separate packages on different days, each with its own tracking.
Check your address
If you spot a mistake in your address, email us within 12 hours of ordering and we'll fix it before it ships. We can't redirect a package after it ships.
Lost or late packages
If your order hasn't arrived 20 business days after it shipped, email us with your order number and we'll send a replacement or a full refund. If tracking says delivered but you can't find it, check with neighbors and your post office, then contact us within 7 days.
Damaged in transit
Email a photo of the box and the item within 7 days of delivery and we'll send a replacement at no cost.
Questions
Email cohen.vandiver@icloud.com. We reply within 1 business day.